We’re here to assist you with any questions or concerns. Below are the best ways to reach us depending on your needs.

Live Chat

Our Live Chat feature includes an AI assistant to help answer common questions and provide quick self-service options. If you need further assistance, our live chat agents are available to chat with you Monday to Friday, from 10:00 AM to 7:00 PM.

General Inquiries

For general questions about our products, services, or orders, please contact us via email at inquiries@apollosterling.com. We’ll get back to you as soon as possible.

Returns & Exchanges

• If you need to initiate a return, exchange, or refund, please email us at support@apollosterling.com with the following details:
• Order number
• Email Address Used for Purchase
• Clear Photos of the Item and Packaging
  

Our team will review your request and provide guidance on next steps.

Media, Marketing & Collaborations

For media inquiries, collaboration proposals, or other marketing-related matters, please reach out to us at inquiries@apollosterling.com. We’re excited to explore potential partnerships!

Partnerships

For business inquiries kindly email us at inquiries@apollosterling.com with your message. We look forward to connecting with you.

Business Address

Apollo Sterling
Augusta St
Vista Verde, Cainta Rizal 1900
Philippines

If you have any other questions or need further assistance, don’t hesitate to contact us through one of the channels above. We’re here to help!